Whatfix Launches AI Agents to Accelerate Enterprise Productivity
Whatfix, a global leader in digital adoption platforms (DAP), today announced the launch of its AI Agents, designed to accelerate enterprise workflows, boost user productivity, and drive measurable business outcomes.
At the core of these agents lies ScreenSense, Whatfix’s proprietary AI technology that interprets application context and user intent in real time. This enables the agents to deliver relevant, timely actions—from in-app guidance and enterprise search to AI-powered summaries—helping users stay focused on results rather than navigating complex systems.
Khadim Batti, Co-founder & CEO of Whatfix, said:
“Enterprises are investing heavily in AI, but users often struggle to translate that potential into impact. Whatfix AI Agents flip the equation by adapting technology to the user’s context. This isn’t just about adoption; it’s about enabling every user to succeed in an environment of constant change.”
The First Three AI Agents
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Authoring Agent – Simplifies content creation by generating in-app guides, pop-ups, and workflows through natural language prompts.
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Insights Agent – A conversational interface for analytics that helps teams uncover user behavior, friction points, and adoption patterns instantly.
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Guidance Agent – Delivers concise, AI-generated answers and summaries directly within enterprise applications, reducing time-to-answer.
These agents are embedded across Whatfix’s DAP, Product Analytics, and Mirror training environments, creating a personalized digital layer that bridges enterprise software and user success.
Laurentiu Bogdan, Operational Excellence Director at Servier, noted:
“With Whatfix AI, digital solutions will self-correct, self-improve, and personalize in real time. It’s not just automation; it’s about making complexity disappear.”
Industry Recognition
Whatfix recently won the 2025 AI Breakthrough Award for “Overall AI-based Analytics Solution of the Year” and has been shortlisted for the AI Awards in the category of “Best Use of AI for Learning.”
About Whatfix
Headquartered in Bengaluru with offices worldwide, Whatfix empowers over 700 global enterprises—including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS—to maximize ROI on digital investments. Backed by Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, Whatfix continues to lead the evolution of enterprise digital adoption.
For more information, visit whatfix.com/ai.